Refund policy

Refunds and Returns  are only available under for the following conditions: Any short deliveries, faulty goods must be notified by email within 7 days of receipt. Products will only be accepted for a credit/replacement or refund if authorised by us.  Refunds or Credits will be given for incorrect choice - item must be returned unused and in original packaging - shipping back costs to be incurred by customer within 7 days of receipt of goods.  Credits, replacements or refunds will be issued when the item is returned and inspected by us - Faulty goods returned to us by the customer will be refunded in full including return postage. (We then send the faulty item back to our supplier for our refund - so faulty items need to be sent back) Refunds will only be processed when we have received the stock back, shipping fee is not included included in refund when customer has submitted an incorrect mailing address when placing order. (we do not retype order details - your order is your address label) - we ask you to check at checkout your address and we also send an order placement email for you to check also - so if you cant be bothered checking - sorry that is not our fault!

please contact us for a return address and authorisation number